September Marks Suicide Prevention Awareness Month; 211 Reminds Community That Help Is Available 24/7

September is Suicide Prevention Awareness Month, a critical time to elevate conversations about mental health, reduce stigma and remind individuals and families that hope, help and healing are always possible. 

While suicide prevention is a year-round mission for 211 Palm Beach & Treasure Coast, the organization sees September as an opportunity to help communities across Palm Beach, Martin, St. Lucie, Indian River and Okeechobee counties to raise awareness, recognize warning signs and ensure residents know where to turn when they or someone they love is struggling. Each county in the region, including several municipalities, will adopt a proclamation in support of the observance.   

For more than 50 years, 211 has served as the region’s only free, confidential crisis and community helpline, connecting residents of all ages with trained Specialists 24 hours a day, seven days a week. With the demand for mental health support on the rise throughout the region, the need for these life-saving services remains strong. 

Last year, 211 Specialists responded to more than 125,000 requests for help across the five-county region, including more than 50,000 requests related to mental health or substance use challenges and more than 6,000 suicide-related crises. 

“Suicide prevention begins with connection and knowing that you do not have to face a difficult moment alone,” said Ty Barnes, President and CEO of 211 Palm Beach & Treasure Coast. “Our Specialists are here around the clock to listen without judgment, provide compassionate support and connect individuals and families with the resources they need. Sometimes, simply having someone to talk to can be the first step toward hope.” 

A Lifeline When It Matters Most 

Through its 24/7 helpline, 211 provides crisis intervention, emotional support and suicide prevention assistance, while connecting residents to more than 1,600 local community partners and resources. These include mental health and counseling services, substance use and recovery support, food and basic-needs assistance, health care, housing, caregiver and senior services, veterans’ programs, and family and youth resources. 

Many individuals face challenges such as anxiety, depression, isolation, financial hardship, and housing instability that can affect emotional well-being. By connecting people with local resources, 211 helps address these challenges and provide support before they escalate into a crisis. 

211 Palm Beach & Treasure Coast also serves as the regional provider for the 988 Suicide & Crisis Lifeline, offering free, confidential support 24 hours a day, seven days a week. Individuals experiencing a mental health or suicide crisis can call or text 988, with online chat also available. 

Know the Signs. Start the Conversation. 

Warning signs that someone may be struggling can include talking about feeling hopeless, trapped or like a burden; expressing a desire to die or talking about suicide; withdrawing from friends, family or activities; significant changes in mood or behavior; giving away possessions; increased substance use; or experiencing a major loss or overwhelming life event. 

When someone is struggling, listening without judgment, taking concerns seriously and encouraging them to seek help can make a difference. Individuals do not need to have the right words or know exactly what to do—starting a conversation and helping someone connect with support can be an important first step. 

Residents can dial 211 to connect with 211 Palm Beach & Treasure Coast or call or text 988 for the 988 Suicide & Crisis Lifeline. Help is available whether someone is experiencing a crisis or simply needs support navigating mental health, family, financial or other challenges. 

“We encourage everyone to check in on the people around them, have conversations about mental health with empathy and remind those who may be struggling that they are valued and that help is available,” added Barnes.  “And remember that help and connection is just three digits away.”  

For more information about 211 Palm Beach & Treasure Coast, visit 211palmbeach.org or dial 211. 

About 211 Palm Beach and Treasure Coast 

211 Palm Beach and Treasure Coast’s mission is to save and improve lives through crisis intervention and by connecting people to health, mental health, and wellness services 24/7. As the region’s frontline responder for the 988 Suicide & Crisis Lifeline, 211 also connects callers to more than 1,600 local agencies offering food assistance, mental health care, elder support, special needs services, and veterans programs. 

To learn more, visit 211palmbeach.org or 211treasurecoast.org.

Elizabeth Burrows